Kryvex

Support

Terms & Support

Quick help for Kryvex — your local honeycomb cabinet for crystals and minerals — plus the terms that apply when you use the app and Kryvex Coins.

Updated: July 31, 2026 Contact: support@kryvex.app

1. Getting started

2. Feature guide

Cabinet

Hex honeycomb of your specimens. Search, filter, manage, compare, wishlist, sources, and export tools live here.

Cleanse

Track due pieces, log a cleanse with ritual tags, optional voice clips, and enable alerts.

Lore

Personal culture tags for specimens — not medical or appraisal claims. Variety Notes hold longer care tips.

Keeper

Profile, Wallet, Cleanse Reminders, Privacy, Support, and Clear All Data.

3. Kryvex Coins

New installs receive a welcome coin balance. Coins are spent for optional exports such as Collection Plate PDF and HD Specimen Cards. Buy more packs in Keeper → Wallet.

Refunds for App Store purchases are handled by Apple under Apple’s refund policies.

4. Cleanse reminders

Reminders are local notifications for cleanse-due dates — not a daily newsletter. Turn them on from Cleanse or Keeper → Cleanse Reminders. Choose alert time and optional “days early” per specimen. You can disable them anytime in Kryvex or in iOS Settings → Notifications.

5. Circle

Circle is a local community layer: demo posts plus posts you publish from your cabinet. You can like, save, mute posts, block authors, and report content. Mute and block can be undone in Moderation; reports are kept for your records and cannot be undone in-app.

6. Terms of use

License

Kryvex grants you a personal, non-exclusive, non-transferable license to use the app on Apple devices you own or control, subject to the App Store terms and these terms.

Acceptable use

Content you create

You retain ownership of photos and notes you add. Local Circle content stays on your device unless you export or share it yourself.

Disclaimer

The app is provided “as is.” Facet angles, cleanse rituals, lore tags, and demo content are for personal organization and enjoyment. We do not warrant mineral authenticity, value, or health outcomes.

Limitation of liability

To the maximum extent permitted by law, Kryvex and its publishers are not liable for indirect or consequential damages arising from use of the app, including loss of local data. Keep backups of important photos outside the app if needed.

Changes

We may update these terms when features change. Continued use after an update means you accept the revised terms.

7. Contact

Email support@kryvex.app for product questions, privacy requests, or purchase issues. Include your iOS version and a short description of the problem.

Privacy details: Privacy Policy.